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  #1  
Old 12-06-2017, 06:37 PM
sallen sallen is offline
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Default Roadrunner Freight has lost my Stinger

My Stinger was supposed to be delivered 12/5/2017 but Roadrunner Freight has lost it. They say they are looking for it. I am curious on opinions as to how long I should wait until I request Camaster file a claim with Roadrunner and build me a new one. This is becoming frustrating fast.
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Old 12-06-2017, 07:05 PM
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james mcgrew james mcgrew is offline
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File the claim,, I have large commercial loads get lost more often than one thinks,, starting the process does no impeed delivery even if found
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Old 12-06-2017, 07:17 PM
sallen sallen is offline
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Thanks James. I will talk with Cathy at Camaster. I think they will have to file the claim since they were the shipper.
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Old 12-06-2017, 07:44 PM
drummerjg drummerjg is offline
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Wow...what a bummer! So sorry to hear about your misfortune. I hope they find your machine quickly. I know it will be worth the wait, but still...I cannot imagine the disappointment. I cant help but wonder how you lose a crate that big???
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Old 12-06-2017, 08:06 PM
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james mcgrew james mcgrew is offline
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Joe i have had them lose a full trailer of Epoxy lab countertops,, Once opened the back of a trailer and saw 25 k in custom veneered panels turned in to shop grade !
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Old 12-06-2017, 10:12 PM
drummerjg drummerjg is offline
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Quote:
Originally Posted by james mcgrew View Post
Joe i have had them lose a full trailer of Epoxy lab countertops,, Once opened the back of a trailer and saw 25 k in custom veneered panels turned in to shop grade !
Im speechles! Damage I can understand...the losing, not so much.
I just might call the carrier who delivered my Stinger and thank them again.
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Old 12-07-2017, 11:56 AM
msnowman msnowman is offline
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Unfortunately the freight carriers seem to loose stuff more often then parcel or post. I would get the claim filed ASAP. Most freight companies have a X days from claim policy before they will pay out. On my last one (they lost a flat bed printer) it was 60 days from file before they would pay and they found it on day 59. I was unhappy with that freight carrier for several reasons but that company went under. I like to think karma caught up to them.
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Old 12-11-2017, 10:58 PM
sallen sallen is offline
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Thanks everyone for your advice. It has been found in California. I guess that is close to Ohio. It is now traveling back across country and will hopefully be her by the end of the week. Cathy at Camaster has been a pleasure to work with in trying to get this fixed. Just a bump in the road, I hope.

Shane Allen
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Old 12-12-2017, 12:05 AM
Bruce Page Bruce Page is offline
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Great news. Look it over carefully before signing.
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  #10  
Old 12-12-2017, 05:33 AM
T.R.MacMunn T.R.MacMunn is offline
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I don't get this. I spent over 20 years in the transportation industry .....10 or 11 driving other people's trucks, & the balance driving or dispatching my own, & for a while, I was running 7 trucks..... all of which hauled temperature sensitive LTL, much of it high value.
Just with my own company, we did well over 3000 loads of LTL between Ontario, Quebec & Massachusetts. Other than one rollover, I can count on the fingers of both hands ALL the claims we had. This would likely be from close to 20,000 shipments.

Only one claim for something lost ..... it was one bag of scallops that was a sample for someone & the driver forgot who it was for ( there was no bill of lading) & it ended up in my freezer.

One dumbass driver forgot to change his temperature setting between loads & froze a load of camembert, brie & feta "Viagra-stiff".

Even with a rollover, on a very hot July 3rd, the claims were minimal. The load had everything on it from popsicles ( -20F) to fresh pork ( 33F) & almost all the claims were because of blood on the packaging. ....

So, I don't get it. Does absolutely no-one give a shit anymore? I shipped a sign to Ohio back in June. Well crated .... at least in my estimation ( I ship Greyhound within Canada & they've never destroyed anything) & UPS dropped it on its face side, & the sign came off it's Panelclips. So the customer sent it back. I did the minor repairs, made a much heavier crate ( 3/4" plywood) & this time, they dropped it on its face hard enough that they ripped the Panelclips right out of the back of the sign. There's no point in filing a claim ..... UPS would just say it wasn't crated well enough, but they won't accept it if it's too heavy, & besides, one shouldn't need to build a 150 lb crate to hold a 30lb sign-shelf.

Anyway, UPS won't miss it, but I'll never ship with them again. I've had no issues with USPS, however & everyone complains about them.

How the hell a crate destined for Ohio could end up in California I have no idea, but if I had a position of authority in that company, there'd be several people looking for a new job.
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